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LunoVPN
Press & media kit

Everything you need — including the awkward bits.

Most press kits are logos and adjectives. This one has those, and then a section where we answer the sceptical questions a good reporter would ask anyway — our jurisdiction, our thin audit record, what the auditor told us to fix, and the strongest argument against using us. Quote any of it without asking.

Press replies within one business day Fact-check line open Copy-paste ready
Fact sheet

The verified basics

Everything here is checkable against something we publish. If you need a figure that is not on this page, ask and we will either provide the source or tell you we cannot substantiate it.

CompanyLunoVPN
HeadquartersSan Diego, California, USA
StructureRemote-first team
ProductConsumer VPN with no-email signup
Network600+ servers, 65+ countries, 80+ locations
ProtocolLunoGuard, based on WireGuard
Signup identityRandom 16-digit account number — no email, name or phone
Source codeClient applications published as open source
Independent auditCyberNexis Ltd (UK) · 131 controls · March–April 2026
Payment methodsCard, App Store, Google Play, Monero
Pricing$3.99/month · $10.99/3 months · $29.99/year
Guarantee30-day money-back, no questions asked

Server and country figures change as the network grows; ask us to confirm the current numbers before publication if precision matters for your piece. The audit report is linked below in full and is the primary source for every claim we make about logging.

Boilerplate

Written for you to paste

Two lengths, no adjectives we cannot back up. Use either verbatim or rewrite freely — we have no approval rights over your copy and would not want them.

short · about 45 words
LunoVPN is a privacy-first VPN that issues a random 16-digit account number instead of asking for an email address, publishes its client applications as open source, and operates an independently audited no-logs policy. It is headquartered in San Diego, California.
full · about 130 words
LunoVPN is a consumer VPN built on the principle that the safest data is data that was never collected. Accounts are created without an email address, name or phone number — users receive a random 16-digit account number instead — and the service accepts Monero for customers who want the payment to carry no identity either. Its no-logs implementation was assessed across 131 controls by the independent firm CyberNexis Ltd between March and April 2026, and the resulting report is published in full, including the improvements the auditor recommended. LunoVPN operates over 600 servers in more than 65 countries using LunoGuard, a WireGuard-based protocol, publishes its client applications as open source, and is headquartered in San Diego, California with a remote-first team.
key facts · plain text
Company: LunoVPN
Headquarters: San Diego, California, USA
Structure: Remote-first team
Product: Consumer VPN with no-email signup
Network: 600+ servers, 65+ countries, 80+ locations
Protocol: LunoGuard, based on WireGuard
Signup identity: Random 16-digit account number — no email, name or phone
Source code: Client applications published as open source
Independent audit: CyberNexis Ltd (UK) · 131 controls · March–April 2026
Payment methods: Card, App Store, Google Play, Monero
Pricing: $3.99/month · $10.99/3 months · $29.99/year
Guarantee: 30-day money-back, no questions asked
Pre-answered

The questions we expect you to ask

Every one of these is a criticism, and every answer is on the record. We would rather hand you the sceptical version now than have you assume we are dodging it. Quote any answer in full or in part.

You’re based in the United States. Isn’t that a problem for a privacy company?
It is the first thing most reviewers raise, and it deserves a straight answer rather than a deflection. No jurisdiction requires a VPN operator to retain user activity logs by default, including the US, and none of the popular ‘privacy-friendly’ jurisdictions can prevent a company from being compelled to act within their own laws either. What actually determines what can be handed over is what exists. We collect no email address, hold no activity logs, and store no user-attributable IP records — which an independent assessor examined rather than took on trust. We would rather be judged on that than on a flag.
You have one audit. NordVPN has six. Why should anyone be impressed?
They shouldn’t be impressed, and we don’t claim a longer record than we have. Ours is a first independent assessment covering 131 controls, published in full including the findings that told us to improve. A single audit is a starting point, not a track record, and the honest comparison is that providers with years of repeated assessments have earned more confidence on that specific axis. We publish the report so the claim can be examined rather than believed.
What did the audit tell you to fix?
Four things, and we publish all of them. Client applications could leave session data in local storage after closing, which we fixed during the assessment and which re-testing confirmed. The auditor also recommended encryption at rest on VPN nodes as defence in depth, tighter definition and minimisation of third-party analytics in our apps, and a centralised alerting framework for unauthorised configuration changes. The last three are in progress. We would rather you read the findings than our summary of them.
Isn’t ‘no-logs’ just marketing that every VPN claims?
Largely, yes — which is why the phrase on its own should carry no weight with a journalist. The questions worth asking any provider, including us, are: has an independent party examined the claim, was the full report published rather than a summary, does the company collect an identity at signup that would make logs unnecessary anyway, and what happens to the claim if the company is sold. We answer those on our transparency page, and the fourth one is a fair question we cannot fully answer in advance.
Do you accept Monero because you want criminals as customers?
No, and the framing is worth examining because it is applied selectively. Cash is untraceable and nobody argues newsagents should stop accepting it. Monero is the payment method that matches the privacy standard of the product: a VPN bought with a card leaves a permanent record at a bank, a card network and a processor, which rather defeats the point for the ordinary people who make up almost all of our customers. Journalists, researchers and people in difficult domestic situations have obvious reasons to want a subscription off the record.
What’s the strongest argument against using your product?
That a VPN moves trust rather than removing it. You stop trusting your ISP and start trusting us, and there is no technical mechanism by which you can be certain we are honest — audits, open source and canaries narrow the gap but do not close it. For anyone whose safety genuinely depends on not being identified, distributed-trust tools like Tor are the better answer, and we say so on our own site rather than waiting to be asked.
Will you comment on a competitor?
We will comment on verifiable facts and decline to speculate about anyone’s internal practices. Our own comparison pages recommend Mullvad and Proton VPN by name where they are the better fit, so we are happy to be quoted saying a competitor is stronger on a specific axis. We will not provide a critical quote about a rival that we cannot substantiate with something published.
On the record

Claims you will never get from us

If you see any of these attributed to LunoVPN, it did not come from us and we would like to know where it did. This list exists so you can hold us to it.

  • “Military-grade encryption” — a marketing phrase with no technical meaning.
  • “100% anonymous” — no VPN can promise this, and ours cannot either.
  • “Completely untraceable” — overstates what any consumer tool can deliver.
  • “The fastest VPN in the world” — we don’t have the network to claim it.
  • “Protects you from hackers” — a tunnel carries malware as faithfully as anything else.

We also will not claim to be the fastest, the cheapest or the only honest provider in the category, and our own comparison pages name competitors that beat us on specific measures. That is deliberate: a privacy company that oversells is telling you something about its relationship with the truth.

Downloads

Logos and source documents

Primary logo (colour)AVIF · for light backgroundsLogo (white)AVIF · for dark backgroundsIndependent no-logs audit reportPDF · CyberNexis Ltd, April 2026

Brand colours

#F97316
#EA6000
#FB923C
#1A1A1A
#FDF3EC

Using the assets

Write it as LunoVPN

One word, capital L and capital VPN. Not Luno VPN, not LunoVpn, not LUNOVPN.

Don’t recolour the logo

Use the colour version on light backgrounds and the white version on dark. Please don’t apply effects, gradients or outlines.

Give it room

Keep clear space around the logo equal to the height of the mark, and don’t place it on a busy image.

Don’t imply endorsement

Our assets can illustrate coverage of us. They shouldn’t suggest we sponsored or approved a piece.

Contact

Talk to a person

No form, no agency, no “we’ll get back to you”. Two addresses, both read by people who can actually answer.

Media enquiries

Interviews, comment, product questions and anything you need for a deadline. We aim to reply within one business day and will tell you plainly if we cannot help.

press@lunovpn.com

Fact-check line

Writing something critical and want to check a claim before publishing? Send it over. We will confirm, correct or tell you we cannot substantiate it — and we will not ask to see your piece in exchange.

press@lunovpn.com

If we ever get something wrong in our own materials, tell us and we will correct it on the page with a note saying what changed. Silent edits are how companies lose the benefit of the doubt.

Primary sources

Check us rather than quote us

Everything we claim has a page behind it, and those pages are written to be checked rather than skimmed. The transparency centre holds the full independent audit report, including the findings that asked us to improve. The warrant canary is renewed on a schedule and calculates its own staleness in your browser, so a lapse is visible rather than hidden. The anonymous signup page documents exactly what is and is not collected when an account is created.

If you are testing our claims rather than reporting them, that last page is the useful one: create an account and see whether you are ever asked for an email address. It takes about a minute and is considerably more convincing than anything we could say here.

© 2025 LunoVPN — We don’t know who you are, and that’s by design.